Autonomous AI agents, enterprise automation systems, and senior-level ServiceNow development that replaces manual work at scale — for businesses that are done leaving efficiency on the table.
Three areas where I deliver the highest-impact, most measurable results for enterprise clients and growing businesses.
I design and build autonomous AI agents that handle complex, multi-step business processes end-to-end — from lead qualification and appointment booking to customer support, reporting, and internal operations. These aren't chatbots. They're systems that make decisions, take actions, and operate 24/7 without human involvement.
From full GHL automation ecosystems to custom enterprise integrations, I build the backend infrastructure that scales your operations without adding headcount. Multi-platform workflows, API integrations, and intelligent automation pipelines designed for reliability at enterprise volume.
Certified ServiceNow Admin and Developer with enterprise-level experience building custom workflows, incident management systems, ITSM modules, and AI-integrated service portals. I modernize legacy ServiceNow instances and build new capabilities that transform how your team operates.
AI Developer · Senior ServiceNow Developer
I sit at the rare intersection of deep technical expertise and real-world business leadership. With 16+ years of experience spanning Fortune-500 enterprise environments, high-growth startups, and coaching businesses — I understand what it actually takes to build systems that move the needle. I don't just write code. I build intelligent systems that replace manual work, accelerate revenue, and scale without adding headcount.
Real outcomes from real implementations — not projections, not case study templates.
Built a custom AI chatbot and voice agent system that completely replaced a full-time customer support team — handling inquiries, routing escalations, and resolving tier-1 tickets 24/7 with zero human involvement.
Implemented full AI automation stack — lead qualification agents, appointment booking systems, and AI-generated follow-up sequences — helping a coaching business scale from $40K to $260K monthly revenue in under 6 months.
Achieved $1 million in organic SEO-driven sales across two separate industries (hospitality and restaurant) by combining AI-powered content systems with technical SEO optimization and conversion automation.
Architected and implemented custom ServiceNow workflows for tech enterprises — including AI-integrated incident management, automated routing, and cross-platform integrations that cut resolution time by over 60%.
Certified ServiceNow Administrator and Developer with enterprise-scale experience. I build custom applications, complex workflows, AI integrations, and ITSM transformations that modernize how large organizations manage their operations.
What sets my ServiceNow work apart: I combine deep platform expertise with AI integration capabilities — building workflows that leverage OpenAI and Claude to bring intelligence into your service management layer.
We map your biggest operational bottlenecks, identify automation opportunities, and define what your custom AI system needs to accomplish.
I design the full agent architecture — tools, triggers, decision logic, integrations, and failsafes — and present a complete build plan.
Custom development inside your actual accounts. No templates. Every workflow, prompt, and integration built and tested for your specific use case.
Full handoff with documentation and training. Ongoing support available to optimize performance and expand capabilities as your business grows.
Let's map out exactly which AI systems would have the highest ROI in your business — then build them. Free 30-minute strategy call, no obligation.
From enterprise ServiceNow builds to AI agent deployments — real feedback from real clients.
"Chelsea built an AI agent system that completely replaced our tier-1 support team. The system handles complex inquiries, routes escalations intelligently, and never misses a beat. The ROI was clear within the first month."
"Our ServiceNow instance was a mess before Chelsea. She redesigned our entire workflow architecture, added AI-powered routing, and built custom apps that our team actually uses. Night and day difference."
"Chelsea took our coaching business from $40K to $260K per month. She built the AI lead qualification system, automated our entire follow-up, and created a machine that runs itself. Genuinely life-changing."
"The AI voice agent Chelsea deployed handles all of our inbound calls — qualifies leads, books appointments, answers FAQs. We've scaled call volume 4× without adding a single person to the team."
"Chelsea's ServiceNow development work is senior-level in every way. She understands the platform deeply, writes clean code, integrates AI seamlessly, and delivers on time. We keep bringing her back for new projects."
"We hired Chelsea to build a GHL automation ecosystem for our agency. Six months later, we've onboarded 14 new clients using the same infrastructure she built. It's become a core part of our service offering."
Unfiltered screenshots from clients and students who took action. These are the real outcomes from working with Chelsea — no case study templates, no stock photos.
These results came from people who decided to take action. Your business could be next.
Get Started →Whether you need a custom AI agent, a ServiceNow overhaul, or a full enterprise automation stack — let's build it. Book a free strategy call and walk away with a clear roadmap for what to build first.
Free 30-min call · No pitch · Custom Dev Roadmap
Working With Chelsea &
Learning From Her
From 1v1 strategy calls to group programs — here's what clients, students, and collaborators are saying in their own words.
Join the People
Getting Results
Strategy calls, AI builds, ServiceNow development, and enterprise automation — book your free call today.
Book a Call →